SourceTech Tellus® Operator™
With Tellus Operator, you have to call the efficient and orderly working tools. All key functions needed to provide the circled or visiting customers a good service are readily available for you. You can easily answer, look, see references, send messages and handle calls on.
Finding information is a cornerstone of the work as a telephone, and the Tellus Operator built searchable items to suit your company. You can search by common criteria such as name, number, departments, offices, cities and keywords. The system also offers also opportunities for your company to create their own definitions of absence, custom search bar and you can own as a telephone set which features you want on the buttons on the keyboard!
The operator can in their own settings, set the color choice, language, keyboard mapping, and for how long inactive references to appear in detaljvyn etc. The operator can customize the application for exactly your needs. All your personal settings are saved and linked to you as a user. So no matter if you log onto the same computer, or move around the various sites so the application will always adjust to you.
Working as an operator, it's important to view people's status quickly. Sometimes you also need to update one or more persons, status - all these are simply made in the Tellus operator.
You don't have to leave the application when you take a message to one or more persons. You even have a template that automatically fill in most of the information such as the phone number and name of the caller.
When a visitor arrives, you have full control via the integrated visitor management. In addition to see what visitors expected during the day, you can prepare for large groups of visitors and print labels in advance for fast processing at the reception desk.
Thanks to plug-in architecture you'll never get stuck to into an application. Third-party developers can easily expand the functionality of operator-application with our API's.
